redpill

I recently ran an email campaign with OrderMoola  … it was a walk in the park and I was amazed at the number of sales it generated. When I started my Micro ISV business I captured all my order and customer details in Excel. I decided I had to import my old customer details that were still in Excel into OrderMoola .

I have just published OrderMoola  Version 1.2 that allows you to import customers from comma separated files (CSV). Most databases and excel allows you to export data into comma separated text files. The new version also includes a new monthly report and some other enhancements.

OrderMoola

 Existing customers will automatically be updated. OrderMoola  was developed using C# and WPF.

Why do we (Micro ISV’s) try so hard to give the impression that we are “big”? We create so many different email accounts (info@…, help@…, support@…, sales@…, etc) all coming to the same inbox. In our emails we always use ‘we’ and ‘our’ while there is only an I.

I am proudly a Micro ISV and I believe there are many advantages for my customers. They get great personal service and their queries don’t get tossed around from one department to another.

With the help of my product OrderMoola I have a database with all my customer information and history and can quickly process orders and respond to queries while still maintaining a personal level of service that they will never get from a huge software vendor.